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Nelson Beauty Business Management

Beauty Industry Specific Business Tools & Coaching

28 / 15 Monet Street Coombabah QLD 4216

0410 600 440

Nelson Beauty Business Management specializes in supporting time-poor and management stressed salon and spa owners to build their businesses by easy to follow and industry-tested methods.

Director and Creator of NBBM Caroline Nelson is Australia’s leading Beauty Industry expert. She has used her vast personal knowledge and her over 38 years industry “hands-on” business and marketing experience to develop the Platinum Salon Spa Success Program. This program has been specifically designed through real industry application. It will help support your salon or spa owner to increase profits; improve staff productivity and customer service; boost retail sales and client retention.

Growing a high profit salon or spa business can seem like a daunting task. Just where to start and how to go about it can seem just too difficult for many time-poor beauty business owners. But with planning and by breaking down each step into bite size pieces you will be amazed how quick and easily you can turn a struggling business into a thriving high profit one. Some of the Key Areas the Nelson Beauty Business Management will assists your business growth and profit building is to train both you and your team in the ways to:

- Increase you customer base (by effective marketing)
- Increase the average spend (by up-selling up-grading services or add-on sales)
- Increase the frequency of customer visits (by improved re-booking)
- Reduce costs (by better purchasing)
- Reduce costs (by improved efficiency & streamlining services and procedures)
- Meet & exceed customer service expectations (improved technical & customer service training)
- Increase Customers by Effective Marketing the NBBM way

Testimonials - Hear what some of Caroline’s fans say ...

“Thank you Caroline, Nelson Business Management Coaching has increased my Profit by $87,000 in the financial year ended 2009. This would not have been possible without your constant support and great strategies that we have implemented over the past two years. Caroline you have been my lifeline!”
Shirley Garrett, Manhattan Skin & Laser, Watsonia, VIC

Caroline Nelson is a third-generation beauty therapist with 38 plus years of industry “hands-on” business and marketing experience. In fact her family has been involved in beauty & hairdressing since 1932 owning many successful salons spas and even a beauty collage. In fact it would be hard to find another beauty business coach with more experience. She is a highly respected international public speaker, well known for her practical, down to earth style and her phenomenal knowledge of the industry. Her career has been dedicated to promoting the professional approach to “exceptional client care” and the full 24/7 servicing of total client needs. She has been described as the “retail guru of the beauty industry”.

“Since having Caroline as my business coach my whole out look towards all areas of the salon & business has changed – for the better. I am personally much more confident and stronger knowing I have the support and guidance from Caroline to handle any problem that may arise in the business.

Attending Caroline’s seminars is not only a chance to catch up with her in person but a valuable lesson as I always learn something new I can take home with me and implement within the salon. I have found being accountable to Caroline makes me strive to reach my goals and to succeed for not only myself but also to make my mentor proud of her student”.

Toni Lane Lush Body & Soul Pty Ltd – Kalgoorlie WA

If your business could benefit like Shirley’s and Toni’s from Caroline’s expert advice please contact her – details below.

Salon Spa Business Coaching
Seminars & Training Workshops
Salon Spa Policies Procedures & Systems Manuals


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